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Claim Toolkit for Auto
Claim Toolkit for Auto enforces the best practices for Investigating, Assessing and Negotiating an auto liability claim.
Many common accidents have shared responsibility, yet most claim departments ignore it. The Claim Toolkit for Auto helps your Claim Reps make accurate payments through:
- Accident type tips and evaluation techniques to improve Claim Rep skill
- Efficient, complete investigation templates and processes that preserve the key facts
- Fast, accurate assessments that give realistic ranges for settlement
- Negotiation strategy tied to our Adjusting Psychology training series, providing case-specific word tracks and methods to overcome objectives
- Automatic generation of verbiage for offer and denial letters and arbitration contentions
We have developed a unique taxonomy that allows us to train concepts, and then point the claim rep to the correct information for that jurisdiction and loss type. Taking the concepts and applying the specific contract language, laws, and facts, claim reps can quickly make the right decision.
Implementing the Claim Toolkit for Auto has been PROVEN to improve operating results by:
- Reducing new claim rep training time
- Reducing liability payments through proper use of negligence laws
- Reducing property payments by identifying fraud and controlling unit labor and materials costs
- Improving adjuster confidence
